CTFCU is committed to protecting our members. Here you will find some ways that the credit union protects the security of your accounts. You'll also find great tips on identity theft prevention, and what to do about it if you are a victim. We also frequently post alerts of scams or fraudulent activity that we want members to be aware of.
Be Aware of Fraudulent Calls, Emails, or Text Messages:
Fraudsters can impersonate any phone number, including those appearing to be from CTFCU. Please remember, we will never contact you unsolicited to request your sensitive account info, card numbers, mobile wallet PIN, ATM PIN, or other personal identification information. If someone claiming to be a CTFCU representative asks you for this information, please disregard the text message or call and hang up immediately. If you have any concerns about the legitimacy of any CTFCU communication or the security of your accounts, contact us at 1-800-622-5305, firstname.lastname@example.org, or stop by any CTFCU branch location.
Planning to travel soon? Please call us at 1-800-622-5305 to set up a travel notice for your account and ensure no interruption to service.
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