With our CTFCU Stimulus Plan, we are refunding up to 5 NSF or Courtesy Pay fees. View the list of ways that we are providing assistance to our members.

 

Take Control of Overdraft Fees Once and For All

If you have a Visa® Check Card (or an ATM Card on a checking account), you have the option to make an informed decision on whether overdraft services are right for you on your one-time debit card transactions.

Members may already have overdraft protection plans from their savings or Telcheck loan that may be less expensive than Courtesy Pay. With Courtesy Pay, overdraft occurrences do not stop, members are merely providing an opt-in/opt-out decision on Courtesy Pay.

Carolinas Telco Federal Credit Union (CTFCU) offers Courtesy Pay as a member service and is under no obligation to pay items when your account has non-sufficient funds (NSF), even if previous NSF transactions were paid. Courtesy Pay means that we strive to pay your overdrafts when possible at those times when your account balance is not sufficient to cover the items that you have presented. We do so in anticipation that you will be making a deposit immediately to bring your account to a positive balance.

Members with transfers from their savings and Telcheck will continue to have this option no matter the opt-in decision they make on overdraft coverage. Visa® Check Card point of sale and signature-based transactions will only be eligible for Courtesy Pay if you choose to opt-in (subject to CTFCU’s overdraft service policy). CTFCU’s current NSF fee of $30.00/Item will be charged to your account for each NSF transaction whether paid or returned.

If you would like to sign up, call us at 1-800-622-5305 to find out if you’re eligible and opt-in.

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