Work with Us!
Full-time Hours: Monday - Friday, 8:15 a.m. - 5:15 p.m.
City: Columbia, SC
Department: Risk Management
Position Purpose:
Responsible for performing collection activities associated with various delinquent accounts. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures CTFCU’s professional image is maintained.
Education/Certification:
• High school graduate or equivalent
Required Knowledge:
• Knowledge of collection procedures and related laws and regulations.
• Understanding of company policies. Familiar with default and enforcement clauses.
• Basic understanding of the U.S. Bankruptcy Code.
Experience Required:
• Knowledge of collection procedures and related laws and regulations.
Skills/ Abilities:
• Accuracy and thoroughness in work.
• Excellent communication, telephone, and public relations skills.
• Ability to work well independently.
• Ability to work well in stressful situations.
• Ability to operate related computer applications and other business equipment including calculator, copy machine, printer, telephone, fax.
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:30 a.m. - 5:15 p.m.
City: Charlotte, NC
Department: Project Management
Position Purpose:
Responsible for routine preventative maintenance, inspection, troubleshooting, and repairs to all company facilities, mechanical assets, and the surrounding environment to ensure they are in optimal condition. Also responsible for managing any third party vendors and contractors used to perform this work.
Education/Certification:
• High school graduate or equivalent
Experience:
• Minimum of two years’ experience in an administrative role within Facility Maintenance and/or Capital Projects required
• Previous experience in project management, facilities planning, contract administration, or small works construction preferred
Required Knowledge:
• Background in construction/maintenance processes, terms, documentation, and contractor selection/negotiations.
Skills/Abilities:
• Basic ability to read and interpret construction and architectural drawings.
• Working knowledge of regulatory requirements and ability to comply with company standards.
• Ability to write comprehensive reports.
• Ability to attain or have knowledge of local, state, and federal laws and regulations applicable to industry.
• Ability to attain or have knowledge of financial institution procedures, services, and programs.
• Ability to be flexible and responsive to provide the highest quality of service to internal and external members.
• Proficient computer and typing skills with intermediate knowledge/skills using Microsoft Office Suite.
• Strong organization skills and the ability to manage multiple responsibilities.
• Ability to be thorough, accurate, and attend to detail.
• Must possess and exhibit a high degree of professionalism, maturity, and patience.
• Ability to work under deadline pressure.
• Ability to work independently and as a team member while using discretion in decision making and sound judgment in problem-solving.
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday – Friday, 7:30 a.m. - 4:30 p.m.
City: Charlotte, NC
Department: Information Technology
Position Purpose:
Responsible for maintaining smooth operations of the credit unions internal network, systems, and applications. Provides technical support to end-users, diagnose and resolve connectivity problems, helps monitor system security, backup, and virus protection and remediation. Helps to evaluate, recommend, and implement network software and hardware. Assists programming and operating staff as needed. Provides input regarding IT strategies and policies.
Responsible for the configuration, installation, and maintenance of hardware and software. Participate in technical research and development to enable continuing innovation within the organization. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff to perform at peak efficiencies.
Education/Certification:
Bachelor’s degree in computer science or related field or an equivalent combination of education, training, and experience.
C++, Java, HTML, CompTIA and Microsoft Certifications are a plus.
Required Knowledge:
Understanding of network operations and all related computer hardware and software.
Knowledge of user access control, security models, backup processes, and Network Security.
Experience with Windows Server, Exchange, Active Directory, Group Policy, VMWare, SFTP, Windows 10 migrations
Experience Required:
At least two years of experience with PC hardware and software configuration and network administration support functions
Skills/ Abilities:
Strong customer service skills and willingness to assist others.
Ability to pay close attention to detail, set priorities and meet deadlines.
Able to communicate complex information clearly.
Strong problem-solving abilities.
Able to coordinate well with other departments and personnel.
Flexible
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:45 a.m. - 5:45 p.m.
City: Charlotte, NC
Department: Branch Operations
Position Purpose:
Responsible for receiving, reviewing, and processing applications for consumer, real estate, credit card, and overdraft account loans. Handle loan requests in person, over the phone and via tickets in MRP. Ability to explain Carolinas Telco Federal Credit Union's consumer and real estate loan products and policies. Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approval authority. Presents loan requests above approval authority as per loan policy. Ensures members and prospective members are promptly and professionally served. Provides general credit union information and cross-sells services.
Requirements:
• Business degree or 1-2 years of equivalent experience
• Must have NMLS # or the ability to be licensed through the NMLS Registry in compliance with the S.A.F.E. Act
• Ability to excel in sales and service team environment
• Basic computer skills
• Excellent verbal and written communications
• Professional demeanor
• Team player
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:45 a.m. - 5:45 p.m.
City: Gastonia, NC, and Charlotte, NC
Department: Branch Operations
Position Purpose:
Responsible for a variety of Carolinas Telco FCU’s paying and receiving functions for members in person, via phone, email, and standard mail, including processing deposits, withdrawals, loan payments, teller checks, and visa cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other tellers with a variety of duties as required. Ensures members are promptly and professionally assisted. Provides general credit union information and cross-sells services to meet sales goals.
Requirements:
• High school graduate or equivalent
• Excellent customer service and sales skills, previous cash handling experience preferred
• Basic knowledge of teller policies and procedures
• Basic understanding of credit union operations
• Ability to excel in a sales and service team environment
• Ability to operate related computer applications and other business equipment
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
CTFCU provides equal employment opportunity to all qualified persons regardless of race; color; religion; sex; sexual orientation; gender identity; national origin; disability; veteran status; pregnancy, childbirth, or related medical conditions, including but not limited to lactation; or any other classification protected by law.