Work with Us!
Full-time Hours: Monday – Friday 8:30 – 5:15
City: Charlotte, NC
Department: Lending
Position Purpose:
Responsible for planning, organizing, and directing the activities of the Consumer & Mortgage Loan Departments, including new mortgage/home equity loan requests, loan promotions and extensions of installment credit to Credit Union members. Ensures credit operations are in accordance with established policies, procedures, and legal requirements; and result in maximum volume, appropriate profit, and minimum delinquency ratios. Leads the effort to improve overall growth of the loan portfolio. Coordinates and oversees loan and promotion activities, and ensures all subordinate areas of responsibility support Credit Union objectives and goals. Coaches, trains, directs, and appraises assigned personnel. Provides honest and direct feedback, according to expectations of the role and ensures staff is driving to improve performance. Ensures decisions are in accordance with established policies, procedures, and legal requirements. Looks for ways to improve overall processes and procedures. Ultimately ensures service delivery, both internally and externally is professional, efficient and follows the credit union’s core values.
Education/Certification:
College degree in business, finance, or a related field; or equivalent experience.
Required Knowledge:
- Thorough knowledge of Credit Union loan products and applicable policies and standards. Thorough knowledge of mortgage lending process to include escrow analysis, home equity products/processes and underwriting.
- Understanding of government regulations and legal requirements involving lending and related functions.
- Familiarity with loan promotions and marketing practices.
Experience Required:
- At least five years of progressive experience in lending related positions.
- Administrative and supervisory experience.
Skills/ Abilities:
- Strong leadership, coaching, and supervisory skills.
- Solid project management, and time management abilities.
- Well organized, and able to meet deadlines.
- Vigorous desire to exceed goals.
- Substantial skills in process improvement.
- Excellent public relations skills.
- Able to operate related computer applications and business equipment
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday – Friday. 8:45 AM – 5:45 PM
City: Columbia, SC
Department: Branch Operations
Position Purpose:
Responsible for a variety of Carolinas Telco FCU’s paying and receiving functions for members in person, via phone, email and standard mail, including processing deposits, withdrawals, loan payments, teller checks, and visa cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures members are promptly and professionally assisted. Provides general credit union information and cross-sells services to meet sales goals.
Education/Certification:
• High school graduate or equivalent
Required Knowledge:
• Excellent customer service and sales skills, previous cash handling experience preferred.
• Basic knowledge of Teller policies and procedures
• Basic understanding of Credit Union operations
• Ability to excel in a Sales and Service Team environment.
• Ability to operate related computer applications, and other business equipment.
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:15 a.m. - 5:15 p.m.
City: Columbia, SC
Department: Risk Management
Position Purpose:
Responsible for performing collection activities associated with various delinquent accounts. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures CTFCU’s professional image is maintained.
Education/Certification:
High school graduate or equivalent
Required Knowledge:
- Knowledge of collection procedures and related laws and regulations.
- Understanding of company policies. Familiar with default and enforcement clauses.
- Basic understanding of the U.S. Bankruptcy Code.
Experience Required:
Knowledge of collection procedures and related laws and regulations.
Skills/ Abilities:
- Accuracy and thoroughness in work.
- Excellent communication, telephone, and public relations skills.
- Ability to work well independently.
- Ability to work well in stressful situations.
- Ability to operate related computer applications and other business equipment including calculator, copy machine, printer, telephone, fax.
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday – Friday, 7:30 a.m. - 4:30 p.m.
City: Charlotte, NC
Department: Training and Development
Position Purpose:
Responsible for assisting in planning, developing, and implementing training activities throughout the Credit Union. Helps in identifying training needs and design support materials, including audio-visual aids, computer presentations, manuals, workbooks, intranet and scripts. Assists in evaluating the effectiveness of training programs and employee performance. Maintains training library resources and distributes materials to managers, personnel, and volunteers as needed. Provides support in the planning and implementation of large events and meetings
Education/Certification:
Bachelor’s degree or equivalent experience in training and organizational development.
Required Knowledge:
Understanding of job functions and operations at all levels of the Company. Knowledge of training systems and resources.
Experience Required:
Two to four years of experience in training related positions.
Skills/ Abilities:
- Able to work in any branch or location for extended time frames.
- Attention to detail
- Ability to plan, develop, and implement curriculum.
- Well organized.
- Excellent written and oral communication.
- Able to meet deadlines. Must be self-motivated and be able to work independently.
How to Apply:
Send Resume to hr@ctelco.org. Include the position name in the email subject line.
CTFCU provides equal employment opportunity to all qualified persons regardless of race; color; religion; sex; sexual orientation; gender identity; national origin; disability; veteran status; pregnancy, childbirth, or related medical conditions, including but not limited to lactation; or any other classification protected by law.