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Full-time Hours: Monday - Friday, 8:15 a.m. - 5:15 p.m.
City: Columbia, SC
Department: Card Services
Position Purpose:
Responsible for investigating and processing debit or credit card disputes for Carolinas Telco FCU in a timely and cost-effective manner while providing top customer service. Compiles and enters statistics, performs assigned posting and balancing duties, and various card processing functions as required. Works independently and/or collaboratively with others to maintain efficient procedures.
Education/Certification:
High school graduate or equivalent
Required Knowledge:
- Knowledge of Card Processing procedures and regulations.
- Familiarity with related accounting procedures.
Experience Required:
One to two years of related experience. Must be able to work independently with minimal supervision. Should also have a minimum of one-year previous experience in disputes, collections, or fraud required; financial industry experience required.
Skills/ Abilities:
- Must have the ability to multi-task and balance priorities to move freely between the various channels as workload.
- Excellent communication and public relations skills.
- Solid math skills.
- Ability to analyze accounts.
- Attentive to detail.
- Well organized.
- Ability to assist others.
- Able to use 10-key, PC, teller terminal, telephone, and all related business equipment
How to Apply:
Send Resume to HRRecruiter@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:15 a.m. - 5:15 p.m.
City: Charlotte, NC
Department: Facilities Management
Position Purpose:
The Facilities Manager is responsible for routine preventative maintenance, inspection, troubleshooting, and repairs to all company facilities, mechanical assets, and the surrounding environment to ensure they are in optimal condition. Also responsible for managing any third-party vendors and contractors used to perform this work.
Education/Certification:
Bachelor's degree and at least 10-15 years of experience.
Required Knowledge:
- Extensive knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities.
- Technical expertise in facilities management, including strong technical knowledge of the following: mechanical, electrical, plumbing and HVAC.
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Experience Required:
At least 5 years progressively responsible experience in facility management or construction management for a comparable-sized organization.
Experience in managing complex building construction projects.
At least 7 years of management responsibility
Skills/ Abilities:
- Basic ability to read and interpret construction and architectural drawings.
- Working knowledge of regulatory requirements and ability to comply with company standards.
- Ability to write comprehensive reports.
- Ability to attain or have knowledge of local, state, and federal laws and regulations applicable to industry.
- Ability to attain or have knowledge of financial institution procedures, services, and programs.
- Ability to be flexible and responsive to provide the highest quality of service to internal and external members.
How to Apply:
Send Resume to HRRecruiter@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:30 a.m. - 5:15 p.m.
City: Charlotte, NC
Department: Branch Operations
Position Purpose:
The MLO has a strong desire to deliver a high level of service excellence by responding promptly to all mortgage inquiries and internal referrals. The MLO conducts interviews with prospective borrowers in order to analyze financial and credit data, determine financing objectives, advise borrowers of product/pricing policies and guidelines, and gather any additional required information or documents. The MLO ensures an exceptional mortgage experience by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, while demonstrating a commitment to professional ethics, and complying with all Federal and State compliance policies and adhering to HMDA requirements.
Education/Certification:
High school diploma or equivalent, with AA or BS preferred. Must have NMLS # or the ability to be licensed through the NMLS Registry in compliance with the S.A.F.E. Act.
The Nationwide Mortgage Licensing System (NMLS) web site (nationwidelicensingsystem.org) provides information and registration requirements for employment in this position. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
Required Knowledge:
- Expertise in interpreting underwriting guidelines and analyzing risk.
- Solid time management and organizational skills. Strong interpersonal skills.
Experience Required:
Minimum 3 years’ real estate lending experience, preferably as a loan officer.
Skills/ Abilities:
- Ability to solve a variety of problems and deal with complex scenarios by using common sense and practical applications.
- Ability to overcome obstacles, and have a strong drive for performance.
- Ability to work accurately and efficiently in a face-paced environment.
- Superior computer skills, including proficiency with Microsoft Office Suite.
- Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences.
How to Apply:
Send Resume to HRRecruiter@ctelco.org. Include the position name in the email subject line.
Full-time Hours: Monday - Friday, 8:15 a.m. - 5:15 p.m.
City: Columbia, SC
Department: Risk Management
Position Purpose:
Responsible for performing collection activities associated with various delinquent accounts. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures CTFCU’s professional image is maintained.
Education/Certification:
High school graduate or equivalent
Required Knowledge:
- Knowledge of collection procedures and related laws and regulations.
- Understanding of company policies. Familiar with default and enforcement clauses.
- Basic understanding of the U.S. Bankruptcy Code.
Experience Required:
Knowledge of collection procedures and related laws and regulations.
Skills/ Abilities:
- Accuracy and thoroughness in work.
- Excellent communication, telephone, and public relations skills.
- Ability to work well independently.
- Ability to work well in stressful situations.
- Ability to operate related computer applications and other business equipment including calculator, copy machine, printer, telephone, fax.
How to Apply:
Send Resume to HRRecruiter@ctelco.org. Include the position name in the email subject line.
CTFCU provides equal employment opportunity to all qualified persons regardless of race; color; religion; sex; sexual orientation; gender identity; national origin; disability; veteran status; pregnancy, childbirth, or related medical conditions, including but not limited to lactation; or any other classification protected by law.