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A Guide to Understanding Buy Now, Pay Later

What is Buy Now, Pay Later?  Buy Now, Pay Later (BNPL) services like Afterpay, Klarna®, and Affirm are growing in popularity, especially among Millennial and Gen Z shoppers. These services allow you to buy items over a set period instead of paying the total upfront. Originally popular in the clothing and beauty industry, the service […]

Military Appreciation Month

Hit your summer off with a home run! May is Military Appreciation Month, and CTFCU is giving away corporate seat tickets to a Charlotte Knights Baseball game to two (2) of our current members who have served (or are currently serving) in any branch of the US Armed Forces. The winner(s) will receive four (4) […]

Fraud Prevention Series: Amazon Scams

Online shopping is a staple in our daily lives, leading to a new threat for online shoppers lately – Amazon scams. For a lot of us, Amazon is the go-to marketplace for shopping. But, as Amazon usage rises, so do the chances for scammers to take advantage of unsuspecting shoppers. Be vigilant against these Amazon […]

Rest Assured, Your Deposits Are Insured

In light of recent news reports of isolated bank failures, we understand the concern some members may have about the safety of their accounts with CTFCU. We want to reassure our members that CTFCU currently has a well-capitalized net worth classification recognized by the National Credit Union Administration (NCUA). This designation from the NCUA specifies […]

2023 Annual Meeting

 Our 2023 Annual Meeting took place virtually on Wednesday, March 15. We’ve included the meeting’s video recording above and a digital version of our 2022 Annual Report. Physical copies will be available in the branches beginning late March. On behalf of our Board of Directors, Executive Team, and Employees, thank you for your continued […]

CTFCU Employee Spotlight: Kendrick Williams

The CTFCU Employee Spotlight is on Kendrick Williams, who manages our Cornelius Branch location. Kendrick is known for his eagerness to help our members and his cheery disposition! He is fresh off a performance with Opera Carolina and will tell us about that and more! We know you are hot off a performance. Tell us […]

Introducing EVA!

Meet EVA, our new Expert Virtual Assistant. EVA is powered by artificial intelligence and is available to assist you any time of the day. She can answer product questions, help you navigate online banking, locate your closest ATM, and much more! We are constantly striving to give our members the best service possible. EVA’s knowledge […]

Member Vantage Program (MVP)

  Frequently Asked Questions Q.Why are we making a change to how our surveys? A. To provide better service here than anywhere else, we need to know what our members love and don’t love about us. With the Member Vantage Program (MVP) implementation, we will have the tools to identify and track weaknesses and opportunities […]

How to Sign Up for eStatements

How to Sign Up for eStatements Did you know there is a quicker and safer way to get your statement every month? Replace your paper statements with eStatements, these electronic statements are easy to access and cut down on paper waste!   … That’s it! You’ll be all set with secure and convenient eStatements!
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