Telco Credit Union Community | Carolinas Telco FCU

A Guide to Understanding Buy Now, Pay Later

May 15, 2023

What is Buy Now, Pay Later? Buy Now, Pay Later (BNPL) services like Afterpay, Klarna®, and Affirm are growing in popularity, especially among Millennial and Gen Z shoppers. These services allow you to buy items over a set period instead of paying the total upfront. Originally popular in the clothing and beauty industry, the service …

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Military Appreciation Month

May 1, 2023

CTFCU will randomly choose one of our current members who has served (or is currently serving) in any branch of the U.S. Armed Forces to receive four (4) of our corporate seat tickets to one of two upcoming Charlotte Knights Baseball games on Thursday, June 1, 2023, or Tuesday, June 20, 2023. The winner …

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No Purchase Fee Gift Cards

Apr 28, 2023

Our Carolinas Telco Federal Credit Union Visa® Gift Cards can be purchased at any branch location and are accepted anywhere Visa® Debit Cards are accepted. You can choose any amount, from $10 – $1,000, and unlike cash, it can be replaced if lost or stolen. Visa® offers Zero Liability* protection, meaning Visa® will cover any …

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Fraud Prevention Series: Amazon Scams

Apr 14, 2023

Online shopping is a staple in our daily lives, leading to a new threat for online shoppers lately – Amazon scams. For a lot of us, Amazon is the go-to marketplace for shopping. But, as Amazon usage rises, so do the chances for scammers to take advantage of unsuspecting shoppers. Be vigilant against these Amazon …

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Rest Assured, Your Deposits Are Insured

Mar 13, 2023

In light of recent news reports of isolated bank failures, we understand the concern some members may have about the safety of their accounts with CTFCU. We want to reassure our members that CTFCU currently has a well-capitalized net worth classification recognized by the National Credit Union Administration (NCUA). This designation from the NCUA specifies …

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2023 Annual Meeting

Mar 3, 2023

Our 2023 Annual Meeting took place virtually on Wednesday, March 15. We’ve included the meeting’s video recording above and a digital version of our 2022 Annual Report. Physical copies will be available in the branches beginning late March. On behalf of our Board of Directors, Executive Team, and Employees, thank you for your continued …

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CTFCU Employee Spotlight: Kendrick Williams

Feb 10, 2023

The CTFCU Employee Spotlight is on Kendrick Williams, who manages our Cornelius Branch location. Kendrick is known for his eagerness to help our members and his cheery disposition! He is fresh off a performance with Opera Carolina and will tell us about that and more! We know you are hot off a performance. Tell us …

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Introducing EVA!

Jan 9, 2023

Meet EVA, our new Expert Virtual Assistant. EVA is powered by artificial intelligence and is available to assist you any time of the day. She can answer product questions, help you navigate online banking, locate your closest ATM, and much more! We are constantly striving to give our members the best service possible. EVA’s knowledge …

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Member Vantage Program (MVP)

Nov 9, 2022

Frequently Asked Questions Q.Why are we making a change to how our surveys? A. To provide better service here than anywhere else, we need to know what our members love and don’t love about us. With the Member Vantage Program (MVP) implementation, we will have the tools to identify and track weaknesses and opportunities …

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How to Sign Up for eStatements

Aug 29, 2022

How to Sign Up for eStatements Did you know there is a quicker and safer way to get your statement every month? Replace your paper statements with eStatements, these electronic statements are easy to access and cut down on paper waste! … That’s it! You’ll be all set with secure and convenient eStatements!

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